•  We will agree with you in advance the level of
     service you need.
  •  We will respect your interests.
  •  We will keep your business confidential.
  •  We will discuss with you what you hope to achieve      and agree with you in writing what clear legal
     advice would be a realistic result.
  •  We will give you clear legal advice you can
     understand.
  •  We will make sure you understand the risks
     involved in following your instructions.
  •  We will charge only what we have agreed with you
     in writing in advance. If we cannot fix a fee, we will
     agree the basis of our charges with you and give
     you clear advice of the total cost.

  •  Give you a general forecast, with a possible
     range of costs.
  •  Explain why a forecast is not possible but indicate      costs for each stage of the matter; or
  •  Agree a cost limit and review date.